Privacy Policy

Academia Canossa respects the privacy of its students, guardians, visitors, and website users, and is committed to protecting the personal data provided to it.

This Privacy Policy explains how we collect, use, and protect your personal data.

1. Data Controller

The entity responsible for the processing of personal data collected through this website is:

Canossa Academy
Rua de Coutinho de Azevedo 244
4000-188 Porto
Phone: +351 22 518 0938
Email: academiaf.canossa@sapo.pt

If the Academy operates legally under a different business name, that name must be the one listed in this section.

2. Personal data collected

We may collect personal data when the user:

• fill out the contact form;
• submits a request for information;
• registers;
• contact the Academy by phone or email;
• provides the data necessary for participation in classes, courses, or activities.

The data collected may include, among others:

• name;
• email;
• telephone;
• date of birth;
• adress;
• Tax ID;
• details of the person with parental responsibility, where applicable;
• emergency contacts;
• information provided voluntarily through the forms.

3. Purpose of processing

The personal data collected are intended exclusively for purposes related to the activities of Academia Canossa, namely:

• respond to requests for contact or information;
• manage registrations and enrollments;
• organize classes, courses, workshops, and other activities;
• contact students or guardians;
• handle administrative matters;
• comply with legal and tax obligations;
• ensure the safety and proper functioning of the services provided.

4. Legal basis for data processing

The processing of personal data may be based on:

• on the data subject’s consent;
• for the performance of a contract or for pre-contractual steps;
• in compliance with legal obligations;
• in the legitimate interest of Academia Canossa, where applicable.

The data subject may withdraw their consent at any time when the processing is based on consent.

5. Data retention

Personal data will be retained only for the period necessary to fulfill the purposes for which they were collected or for the period required by legal obligations.

After this period, the data will be securely deleted or anonymized.

6. Data sharing

Canossa Academy does not sell or trade personal data.

Data may be shared—only when necessary—with service providers used by the Academy, such as website hosting, email, accounting, or other technical services, as well as with public authorities whenever there is a legal obligation.

Whenever applicable, appropriate measures will be adopted to ensure the protection of personal data.

7. Rights of data subjects

Under applicable data protection legislation, the data subject may request:

• access to your personal data;
• correction of incorrect or incomplete data;
• deletion of data;
• limitation of processing;
• objection to the processing;
• data portability, where applicable;
• withdrawal of consent.

To exercise any of these rights, you may contact:

academiaf.canossa@sapo.pt

8. Data security

Academia Canossa adopts technical and organizational measures designed to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.

Despite the measures adopted, no transmission or storage of information via the Internet can be considered entirely free of risk.

9. Cookies

The website may use cookies necessary for its proper functioning and, where applicable, cookies related to external services or analytics tools.

Whenever legally required, they will be used only after obtaining the user’s consent.

10. Links to external websites

The website may contain links to external pages or services. Academia Canossa is not responsible for the privacy practices or content of those websites.

11. Complaints

If you believe that your personal data is being processed inappropriately, you may contact Academia Canossa directly.

The data subject also has the right to lodge a complaint with the National Data Protection Commission (NDPC).

12. Changes to the Privacy Policy

Canossa Academy may update this Privacy Policy whenever necessary, particularly to reflect legal or technical changes or updates related to the services provided.

It is recommended to check this page periodically.

Last update: September 2026.